Guests using foul or abusive language or gestures will be escorted from the venue. Guests wearing obscene or indecent clothing are not allowed in The Venue. Outside food or beverages of any kind are not permitted inside the building. Cameras and recording devices are never allowed at concerts unless otherwise notified. Photo ID's are required to enter the facilities. General RulesThe Venue at Horseshoe Casino is a 21 years old and older facility and is located on the second floor of the Horseshoe Casino only 20 minutes from downtown Chicago. You must leave a Photo ID as a deposit for the device being returned at the end of the show. Please ask the box office for a device when you arrive. Hearing Devices: The Venue has hearing devices available at no charge. Parking: Horseshoe Casino Marina garage has accessible parking.Įntrance: The entrances are ADA compliant. Please call 219.473.7000 ext.6165 to set this up in advance.Įlevators: The Venue elevator has access to all three levels. Service Animals are allowed but they must have their working papers with them. Hours of operation are Friday to Sunday 11am - 9pm and Friday and Saturday 11am - 1am. For more information about accessible seating, please call the Gift Shop at. You may purchase accessible seating online, or over the phone by calling Ticketmaster at 80. It is important to indicate when buying tickets if you require wheelchair accessible seating. The Venue has accessible seating in the last row of the Floor Section, first row of the Orchestra and the last rows of the Mezzanine. Customers must present the actual credit card, a picture ID and the confirmation number.Īccessible SeatingOur facilities are 100% ADA compliant. Will CallWill Call tickets can be picked up after 5pm on the day of show at the Box Office. Types of Payment AcceptedVisa, Mastercard, Discover, American Express, Cash The Box Office is located on the second floor of the casino. We will open at 5pm on show days and close 1 hour after the event starts. Valet and preferred parking available on site.īox Office NumbersFor questions regarding a show, please call (219) 473-6351īox Office HoursThe Venue at Horseshoe Casino's Box Office Hours of Operation: Or I-65 North to I-90 West to Calumet Ave North Or I-57 North to I-94 West to I-90 East (Chicago Skyway) - exit Indianapolis Blvd. I-90/94 East to Chicago Skyway - exit Indianapolis Blvd. I-55 North to I-90/94 East to Chicago Skyway - exit Indianapolis Blvd. I-190 East to I-90/94 East to Chicago Skyway - exit Indianapolis Blvd. Complimentary transportation to The Venue available from downtown Chicago! Please call (219) 473-6358 for more information.

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